Defect Description For Recall
On Certain Travel Trailers And Fifth Wheels Equipped With Samsung Microwave Ovens, These Units Were Produced With A DefeCTIve Panel. An Electrical Short Can Occur Between Circuit Patterns On The Membrane Panel, Especially Overlapped By A “Jumper” Or Jump Wire. This May Cause The Oven To Activate Without Pressing Any Key Pads.
Make Of Vehicle
THOR
Model Of Vehicle
CHATEAU
Year
2003
Recall Campaign Number
03V384000
Component Description
Equipment:Recreational Vehicle/Trailer
Effect Of Defect
An Electrical Short Can Occur Causing The Oven To Activate Without Pressing Any Key Pads. This Could Result In Excessive Heat, Smoke, Or Possibly A Fire.
Fix Defect
Samsung Will Notify Customers And Repair The Panel Free Of Charge. In The Meantime, Consumers Should Unplug Their Microwave, If Possible. If The Consumer Is Unable To Unplug The Microwave, They Should Leave The Door Ajar Until The Panel Is Replaced. Consumers Should Never Use The Microwave Oven For Storage Or Leave Any Towels, Paper, Cloth Or Other Products In The Microwave After Use. Owners Who Take Their Vehicles To An Authorized Dealer On An Agreed Upon Service Date And Do Not Receive The Free Remedy Within A Reasonable Time Should Contact Samsung At 800-932-3837 Or Thor America At 570-837-5274.
Vehicle Manufacturer
Thor America
Start Of Manufacture
19990825
End Of Manufacture
20020412
Type Of Vehicle Recall
V
Number Affected
6749
Date Owners Notified
Initiated By
Odi
Responsible Manufacturer
Thor America
Date Report Received
20031013