Ram 5500 (2020) – 20V511000

Defect Description For Recall

Chrysler (FCA Us Llc) Is Recalling Certain 2019-2020 Ram 3500, 4500 And 5500 Cab Chassis Built With A Cummins 6.7L High Output Engine. Inadequate Warmup ProteCTIon Can Cause A Lack Of Oil Film On The Engine ConneCTIng Rod Bearings While The Engine Is Reaching Operating Temperature. This Can Result In Engine Damage And ConneCTIng Rod Failure, Which Could Potentially Puncture The Engine Block.

Make Of Vehicle

RAM

Model Of Vehicle

5500

Year

2020

Recall Campaign Number

20V511000

Component Description

Electrical System:Software

Effect Of Defect

A Damaged Engine Block May Leak Oil, Which Can Contact Hot Engine Or Exhaust Components, Increasing The Risk Of A Fire.

Fix Defect

Chrysler Will Notify Owners, And Dealers Will Flash The Engine Calibration Software To Enhance The Engine Warm Up ProteCTIon, Free Of Charge. The Recall Began September 10, 2020. Owners May Contact Chrysler Customer Service At 1-800-853-1403. Chrysler’S Number For This Recall Is W57.

Vehicle Manufacturer

Chrysler (FCA Us Llc)

Start Of Manufacture

End Of Manufacture

Type Of Vehicle Recall

V

Number Affected

32318

Date Owners Notified

20200910

Initiated By

Mfr

Responsible Manufacturer

Chrysler (FCA Us, Llc)

Date Report Received

20200827

Make Campaign Number

W57

Part Number

Federal Motor Vehicle Safety Standard