Mercedes-Benz Air Bags: Side/Window

Mercedes Benz is recalling about 16,255 vehicles over a problem with the air bags. Inadvertent side air bag deployment could cause personal injury to the seat occupant.

Campaign
00V388000
Manufacturer
MERCEDES-BENZ USA, LLC.
Reported
28 November 2000
Vehicles
16,255
Built between
Nov 1996 – Feb 1997
Models
1
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
2 February 2001
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between November 1996 and February 1997. If yours was built outside that window, it is not part of this recall.

  • 1997 Mercedes-Benz E ClassBuilt November 1996 to February 1997

What the defect is

Vehicle description: passenger vehicles. Some of these vehicles have experienced side air bag deployments in the absence of a crash.

What could happen

Inadvertent side air bag deployment could cause personal injury to the seat occupant.

What gets fixed

DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.

Timeline

  1. Vehicles builtNovember 1996 to February 1997
  2. Recall reported to NHTSA28 November 2000
  3. Owners notified2 February 2001

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 November 2000.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Official source

Manufacturer's recall number
2000-110004
Recalling manufacturer
MERCEDES-BENZ USA, LLC.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owner notification is expected to begin during february 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact mercedes-benz at 1-800-367-6372.ALSO contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand