Neoplan Steering: Tie Rod Assembly

Neoplan is recalling about 35 vehicles over a problem with the steering. If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a vehicle crash.

Campaign
01V141002
Manufacturer
NEOPLAN USA CORP.
Reported
1 August 2001
Vehicles
35
Built between
Jun 1999 – Dec 1999
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
Not yet
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between June 1999 and December 1999. If yours was built outside that window, it is not part of this recall.

  • 1999 Neoplan AN440LBuilt June 1999 to December 1999

What the defect is

Vehicle description: transit buses equipped with arvinmeritor axles built with trw tie rod ball-socket bearings, part no. Trw 24 dl. These bearings have a below specification case depth and/or hardness which can lead to premature wear out of the socket in some applications.

What could happen

If this condition occurs, the driver can lose partial control of the right front wheel, possibly resulting in a vehicle crash.

What gets fixed

ARVINMERITOR/TRW WILL NOTIFY CUSTOMERS AND REPLACE THE TIE ROD ENDS.

Timeline

  1. Vehicles builtJune 1999 to December 1999
  2. Recall reported to NHTSA1 August 2001

No owner-notification date has been published yet. Manufacturers normally write to registered owners within 60 days of reporting a recall.

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 August 2001.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact arvinmeritor at 517-647-0409 or neoplan at 1-719-336-3256.

Official source

Recalling manufacturer
NEOPLAN USA CORP.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Also contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand