- Vehicles
- 117
- Built between
- Sep 2002 – Feb 2004
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 April 2004
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between September 2002 and February 2004. If yours was built outside that window, it is not part of this recall.
- 2003-2004 Setra S417Built September 2002 to February 2004
What the defect is
Certain motor coaches fail to comply with the requirements of federal motor vehicle safety standard no. 101, "controls and displays." the illumination of the controls for the hazard warning signal, heating/air-conditioning fan, and windshield defrosting and defogging system has only one level of brightness and is not adjustable. The correct brightness should provide at least two levels of brightness and be adjustable.
What could happen
If this were to occur during a night-time situation this could cause the driver not to be able to see the controls and displays and increase the risk of a crash.
What gets fixed
SETRA TECHNICIANS WILL GO TO CUSTOMER LOCATIONS AND REPLACE THE CONTROL SWITCH. THIS RECALL BEGAN APRIL 6, 2004, WITH PHASED COMPLETION DATES.
Timeline
- Vehicles builtSeptember 2002 to February 2004
- Recall reported to NHTSA20 February 2004
- Owners notified6 April 2004
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 February 2004.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact setra at 1-800-882-8054.
Official source
- Recalling manufacturer
- SETRA OF NORTH AMERICA
- Safety standard
- FMVSS 101
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-DASH-2-DOT (1-888-327-4236).
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.