- Vehicles
- 5,900
- Built between
- Dec 1996 – Feb 1999
- Models
- 2
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 22 June 2009
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between December 1996 and February 1999. If yours was built outside that window, it is not part of this recall.
- Norcold 1200LRBuilt December 1996 to February 1999
- Norcold 1200LRIMBuilt December 1996 to February 1999
What the defect is
Norcold will notify owners and corrdinate retrofitting their cooling unit with a safety thermal switch. Owners who have responded to safety recall campaign 02E-045 will be contacted instructing them to bring their recreational vehicle into a service center so that a safety thermal switch kit can be installed on the replaced cooling unit. The remedy will be provided free of charge. Owner notification is expected to begin during may/june 2009. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold at 1-800-767-9101.
What could happen
If a leak occurs and the unit continues to operate, hydrogen gas may be expelled and can be ignited, resulting in a fire, possibly causing serious injury or death.
What gets fixed
NORCOLD WILL NOTIFY OWNERS AND PROVIDE A REPLACEMENT COOLING UNIT EQUIPPED WITH A SAFETY THERMAL SWITCH. OWNERS WHO HAVE RESPONDED TO SAFETY RECALL CAMPAIGN 02E-045 WILL BE CONTACTED INSTRUCTING THEM TO BRING THEIR RECREATIONAL VEHICLE INTO A SERVICE CENTER SO THAT A SAFETY THERMAL SWITCH KIT CAN BE INSTALLED ON THE REPLACED COOLING UNIT. THE REMEDY WILL BE PROVIDED FREE OF CHARGE. OWNER NOTIFICATION BEGAN ON JUNE 22, 2009.
Timeline
- Vehicles builtDecember 1996 to February 1999
- Recall reported to NHTSA11 May 2009
- Owners notified22 June 2009
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 May 2009.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact norcold service center at 1-800-767-9101.
Official source
- Recalling manufacturer
- NORCOLD INC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
This campaign was superseded by recall campaign 10E-049 on october 7, 2010.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.