- Vehicles
- 1,582
- Built between
- Sep 2017 – Feb 2018
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 29 March 2018
- Repaired
- 81%
- Unrepaired
- 254
Does this affect my vehicle?
This recall covers vehicles built between September 2017 and February 2018. If yours was built outside that window, it is not part of this recall.
- Norcold RefrigeratorBuilt September 2017 to February 2018
Repair progress
254 of 1,582 vehicles in this recall had still not been repaired as of Q2 2019.
81% repaired — 1,285 of 1,582 reported
- Owners not reachable
- 43
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Norcold Inc. (Norcold) is recalling certain Norcold refrigerators, models N305, N305.3, N306 and N306.3, part number 635690. These refrigerators have gas valve port screws that may be missing or loose allowing propane to leak inside the passenger compartment when the refrigerator is used in gas mode.
What could happen
A propane leak in the presence of an ignition source can increase the risk of a fire.
What gets fixed
Norcold will notify the recreational vehicle manufacturers that purchased the affected refrigerators, and dealers for those manufacturers will inspect the gas valves, tightening them if necessary, free of charge. The recall began on March 29, 2018.
Timeline
- Vehicles builtSeptember 2017 to February 2018
- Recall reported to NHTSA7 March 2018
- Owners notified29 March 2018
- Latest repair reportQ2 2019 — 81% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 March 2018.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Norcold customer service at 1-800-767-9101.
Official source
- Recalling manufacturer
- Norcold Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.