Norcold Equipment

Norcold is recalling about 151,795 vehicles over a problem with the equipment. An insufficient response time can result in power not being shut-off in sufficient time to prevent a fire.

Campaign
10E049000
Manufacturer
NORCOLD INC.
Reported
8 October 2010
Vehicles
151,795
Built between
Jan 2003 – Oct 2010
Models
4
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
19 October 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between January 2003 and October 2010. If yours was built outside that window, it is not part of this recall.

  • Norcold 1200Built January 2003 to October 2010
  • Norcold 1201Built January 2003 to October 2010
  • Norcold 1210Built January 2003 to October 2010
  • Norcold 1211Built January 2003 to October 2010

What the defect is

Norcold is recalling certain gas absorption refrigerators which are sold for application in recreational vehicles. Norcold has recalled models 1200AC, 1200ACIM, 1200LR, 1200LR, 1200LRIM, and 1201LRIM under previously issued recalls identified as 02E-045, 08E-030, 09E-026, and 09E-027. These recalls covered cooling units installed on the 1200 series product manufactured from december 1996 through december 2002. Recalls 08E-030, 09E-026, and 09E-027 involved the installation of a thermal switch on the cooling units manufactured from december 1996 through december 2002. With the action taken with this recall campaign, norcold is extending a recall of all 1200, 1201, 1210, and 1211 models to include units produced from january 1, 2003, to october 6, 2010, with cooling unit models with cooling unit serial numbers from 700000 to 13085759, non consecutively. The population of refrigerators being addressed contains either a sensing algorithm or a thermal switch to shut off power to the refrigerator when high temperatures are detected in order to prevent a potential fire. Norcold has now decided the response times of the sensor algorithm and thermal switch devices to stop power are not sufficient.

What could happen

An insufficient response time can result in power not being shut-off in sufficient time to prevent a fire.

What gets fixed

NORCOLD WILL NOTIFY RECREATIONAL VEHICLE MANUFACTURERS, DISTRIBUTORS, DEALERS, SERVICE CENTERS, AND VEHICLE OWNERS OF THE HAZARD AND OFFER A FREE REMEDY TO PREVENT TEMPERATURE ELEVATION THAT COULD ALLOW A FIRE. THE REMEDY IS TO AFFIX A THERMOCOUPLE, WITH A FASTER RESPONSE TIME, TO ALL REFRIGERATORS WITH A SENSING ALGORITHM OR A THERMAL SWITCH. THE SAFETY RECALL BEGAN ON OCTOBER 19, 2010.

Timeline

  1. Vehicles builtJanuary 2003 to October 2010
  2. Recall reported to NHTSA8 October 2010
  3. Owners notified19 October 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 October 2010.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact norcold at 1-800-767-9101 or their vehicle manufacturer.

Official source

Recalling manufacturer
NORCOLD INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

This recall supersedes recall campaigns 02E-045, 08E-030, 09E-026, and 09E-027.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand