- Vehicles
- 36
- Built between
- Feb 2011 – Jun 2011
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 22 September 2011
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2011 and June 2011. If yours was built outside that window, it is not part of this recall.
- 2012 International WorkstarBuilt February 2011 to June 2011
What the defect is
Navistar is recalling certain model year 2012 international workstar commercial trucks manufactured from february 7, 2011, through june 7, 2011, and built with dual steering gear feature codes 05PTB, 05PTE, 05PUA, 05PUB, 05PUC, 05PUD, 05PUE, or 05PUH. The fastener that attaches the pitman arm to the right side steering gear may not have been tightened to its specified torque, or the locking feature associated with the fastener may not have been properly installed. An under torque condition and/or missing locking feature may cause a loose connection possibly allowing the pitman arm to separate from the steering gear resulting in loss of steering control.
What could happen
Loss of steering control increases the risk of a crash that may result in property damage, personal injury, or death.
What gets fixed
DEALERS WILL INSPECT THE PITMAN ARM/STEERING GEAR CONNECTION, AND EITHER THE CONNECTING FASTENER WILL BE TIGHTENED TO THE CORRECT ASSEMBLY TORQUE OR THE PITMAN ARM WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 19, 2011.
Timeline
- Vehicles builtFebruary 2011 to June 2011
- Recall reported to NHTSA21 July 2011
- Owners notified22 September 2011
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 July 2011.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact navistar at 1-800-448-7825.
Official source
- Manufacturer's recall number
- 11512
- Recalling manufacturer
- NAVISTAR, INC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Navistar safety recall no. 11512.OWNERS may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> .
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.