Webasto Visibility: Sun/Moon Roof Assembly

Webasto is recalling about 5 vehicles over a problem with the visibility. In the event of a separation, the falling glass could create a road hazard or strike a trailing vehicle, and cause a crash.

Campaign
11V391000
Manufacturer
RM STROPP CO.
Reported
1 August 2011
Vehicles
5
Built between
Not published
Models
3
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
8 October 2010
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Webasto Hollandia 600
  • Webasto Hollandia 700
  • Webasto Hollandia TVS 900

What the defect is

Webasto product north america, inc. (webasto) is recalling certain hollandia 700 and 600 series and hollandia tvs 900 series sunroofs installed as original equipment by rm stropp co. On various passenger vehicles. The adhesive bond between the glass and the metal frame can debond increasing the risk that the sunroof glass would separate from the vehicle. Complete glass-to-frame debonding can develop gradually and may be evidenced by metal corrosion around the sunroof frame, wind noise, vibration, visual bond separation and/or water leakage.

What could happen

In the event of a separation, the falling glass could create a road hazard or strike a trailing vehicle, and cause a crash.

What gets fixed

WEBASTO, THE MANUFACTURER OF THE SUNROOFS, WILL BE PERFORMING THE SAFETY RECALL CAMPAIGN. OWNERS WHO HAVE BEEN IDENTIFIED AS HAVING AN AFFECTED SUNROOF INSTALLED IN THEIR VEHICLE WILL RECEIVE A SAFETY RECALL NOTICE FROM WEBASTO. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. IN ORDER TO DETERMINE IF YOUR VEHICLE IS AFFECTED, PLEASE REVIEW THE LIST OF VEHICLES PROVIDED TO US BY RM STROPP CO. BY CLICKING ON THE HYPERLINK <a href=http://www-odi.nhtsa.dot.gov/acms/docservlet/Artemis/Public/Recalls/2011/V/RCORRD-11V391-7676.pdf>AFFECTED VEHICLE LIST</a> OR YOU MAY VISIT WEBASTO'S WEBSITE AT <a href=http://www.sunroofcheck.com> WWW.SUNROOFCHECK.COM</a>.

Timeline

  1. Recall reported to NHTSA1 August 2011
  2. Owners notified8 October 2010

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 August 2011.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

You can also call webasto toll-free at 1-888-749-8632.

Official source

Recalling manufacturer
RM STROPP CO.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to <a href=http://www.safercar.gov>http://www.safercar.gov</a> . Webasto, the manufacturer of the sunroofs, will be performing the safety recall campaign.owners who have been identified as having an affected sunroof installed in their vehicle will receive a safety recall notice from webasto. The safety recall is expected to begin during september 2010.IN order to determine if your vehicle is affected, please review the list of vehicles provided to US by vip distributing co. By clicking on the hyperlink "affected vehicle list" or you may visit webasto's website at http://www.sunroofcheck.you can also call webasto toll-free at 1-888-749-8632.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand