- Vehicles
- 33,456
- Built between
- May 2000 – Jul 2010
- Models
- 24
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 January 2025
- Repaired
- 9%
- Unrepaired
- 30,363
Does this affect my vehicle?
This recall covers vehicles built between May 2000 and July 2010. If yours was built outside that window, it is not part of this recall.
- 2007-2009 Mercedes-Benz AMG E53
- 2002-2007 Mercedes-Benz C230
- 2001-2005 Mercedes-Benz C240
- 2006-2007 Mercedes-Benz C280
- 2001-2005 Mercedes-Benz C320
- 2006-2007 Mercedes-Benz C350
- 2003-2005 Mercedes-Benz CLK320
- 2006-2009 Mercedes-Benz CLK350
- 2003-2007 Mercedes-Benz CLK500
- 2007-2009 Mercedes-Benz CLK550
- 2006 Mercedes-Benz CLS500
- 2007-2009 Mercedes-Benz CLS550
- 2003-2009 Mercedes-Benz E320
- 2003-2006 Mercedes-Benz E500
- 2007-2009 Mercedes-Benz E550
- 2002-2004 Mercedes-Benz AMG C32Built May 2000 to July 2010
- 2005-2006 Mercedes-Benz AMG C55Built May 2000 to July 2010
- 2003-2005 Mercedes-Benz AMG CLK55Built May 2000 to July 2010
- 2006 Mercedes-Benz AMG CLS55Built May 2000 to July 2010
- 2007-2011 Mercedes-Benz AMG CLS63Built May 2000 to July 2010
- 2003-2006 Mercedes-Benz AMG E55
- 2007-2008 Mercedes-Benz AMG E63
- 2010-2011 Mercedes-Benz CLS550Built May 2000 to July 2010
- 2006-2009 Mercedes-Benz E350
Repair progress
30,363 of 33,456 vehicles in this recall had still not been repaired as of Q2 2026.
9% repaired — 3,093 of 33,456 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.
What could happen
A detached sunroof panel can become a road hazard, increasing the risk of a crash.
What gets fixed
Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025.
Parts involved
- Sunroof coverA2037800121(Type CL203)
- Sunroof coverA2097800200(Type 209)
- Sunroof coverA2117800300(Type 203, 211)
- Sunroof coverA2197800100(Type 219)
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtMay 2000 to July 2010
- Recall reported to NHTSA19 November 2024
- Owners notified10 January 2025
- Latest repair reportQ2 2026 — 9% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 November 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Official source
- Manufacturer's recall number
- 2024120001/2/3
- Recalling manufacturer
- Mercedes-Benz USA, LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.