Porsche Exterior Lighting: Headlights

Porsche is recalling about 20,278 vehicles over a problem with the exterior lighting. A detached headlight could lead to loss of visibility and an increased risk of a crash.

Campaign
12V065000
Manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Reported
21 February 2012
Vehicles
20,278
Built between
Mar 2010 – Jan 2012
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 March 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between March 2010 and January 2012. If yours was built outside that window, it is not part of this recall.

  • 2011-2012 Porsche CayenneBuilt March 2010 to January 2012
  • 2011-2012 Porsche Cayenne SBuilt March 2010 to January 2012
  • 2011-2012 Porsche Cayenne S HybridBuilt March 2010 to January 2012
  • 2011-2012 Porsche Cayenne TurboBuilt March 2010 to January 2012

What the defect is

Porsche is recalling certain model year 2011-2012 cayenne, cayenne s, cayenne s hybrid, and cayenne turbo vehicles manufactured from march 8, 2010, through january 31, 2012 because the headlamps may come loose and detach from the fender.

What could happen

A detached headlight could lead to loss of visibility and an increased risk of a crash.

What gets fixed

PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012.

Timeline

  1. Vehicles builtMarch 2010 to January 2012
  2. Recall reported to NHTSA21 February 2012
  3. Owners notified9 March 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 February 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact porsche at 1-800-767-7243.

Official source

Manufacturer's recall number
AC01
Recalling manufacturer
PORSCHE CARS NORTH AMERICA, INC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Porsche's safety recall number is AC01.CUSTOMERS may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand