Utilimaster Power Train: Gear Position Indication (prndl)

Utilimaster is recalling about 679 vehicles over a problem with the power train. An incorrect gear indication in the instrument panel may prevent the driver from knowing if they are in park or reverse, increasing the risk of a crash.

Campaign
12V078000
Manufacturer
UTILIMASTER CORPORATION
Reported
28 February 2012
Vehicles
679
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 March 2012
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2011 Utilimaster Aeromaster

What the defect is

Utilimaster is recalling certain model year 2011-2012 aeromaster vehicles manufactured from march 11, 2009, through december 3, 2012. The transmission gear shifter’s cable may break at the attachment to the transmission control selector arm assembly mounted on the steering column. If the cable breaks, the transmission gear indicator in the ‘prndl’ display in the instrument panel will remain in the first gear position regardless of the gear selected.

What could happen

An incorrect gear indication in the instrument panel may prevent the driver from knowing if they are in park or reverse, increasing the risk of a crash.

What gets fixed

UTILIMASTER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE TRANSMISSION GEAR SHIFTER’S CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 16, 2012.

Timeline

  1. Recall reported to NHTSA28 February 2012
  2. Owners notified16 March 2012

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 February 2012.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact utilimaster at 1-517-543-6400.

Official source

Recalling manufacturer
UTILIMASTER CORPORATION
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand