- Vehicles
- 499
- Built between
- Apr 2012 – Jun 2012
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 December 2012
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between April 2012 and June 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Mercedes-Benz E350Built April 2012 to June 2012
- 2012 Mercedes-Benz E550Built April 2012 to June 2012
What the defect is
Mercedes-Benz is recalling certain model year 2012 E350 and E550 Coupe vehicles, manufactured April 2, 2012, through June 29, 2012. Improper stitching of the right side window curtain air bag may cause it to not deploy as intended in the affected vehicles.
What could happen
In the event of an accident necessitating the deployment of the right window curtain air bag, the improper stitching may cause it to deflate more quickly than intended, reducing the protection it may provide, resulting in an increased risk of injury to vehicle occupants.
What gets fixed
Mercedes-Benz will notify owners, and dealers will replace the right side window curtain air bag. The recall began on December 21, 2012.
Timeline
- Vehicles builtApril 2012 to June 2012
- Recall reported to NHTSA9 October 2012
- Owners notified21 December 2012
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 October 2012.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mercedes-Benz at 1-800-367-6372.
Official source
- Recalling manufacturer
- MERCEDES-BENZ USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.