- Vehicles
- 457
- Built between
- Dec 2006 – May 2012
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 19 December 2013
- Repaired
- 50%
- Unrepaired
- 229
Does this affect my vehicle?
This recall covers vehicles built between December 2006 and May 2012. If yours was built outside that window, it is not part of this recall.
- 2012 Setra S407 CCBuilt August 2010 to November 2011
- 2007-2010 Setra S417Built December 2006 to July 2010
- 2011-2013 Setra S417 TCBuilt September 2010 to May 2012
Repair progress
229 of 457 vehicles in this recall had still not been repaired as of Q3 2015.
50% repaired — 228 of 457 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
What could happen
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
What gets fixed
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013.
Timeline
- Vehicles builtDecember 2006 to May 2012
- Recall reported to NHTSA29 October 2013
- Owners notified19 December 2013
- Latest repair reportQ3 2015 — 50% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 29 October 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
Official source
- Manufacturer's recall number
- 54.10U09052A
- Recalling manufacturer
- Setra of North America
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.