- Vehicles
- 667
- Built between
- Jan 2013 – Nov 2013
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 14 January 2014
- Repaired
- 76%
- Unrepaired
- 134
Does this affect my vehicle?
This recall covers vehicles built between January 2013 and November 2013. If yours was built outside that window, it is not part of this recall.
- 2013 Zero DSBuilt January 2013 to October 2013
- 2012 Zero DSP
- 2013 Zero FXBuilt January 2013 to June 2013
- 2013 Zero SBuilt January 2013 to November 2013
- 2013 Zero XUBuilt January 2013 to May 2013
- 2012 Zero Zero DS
- 2012 Zero Zero S
- 2012 Zero Zero XU
Repair progress
134 of 667 vehicles in this recall had still not been repaired as of Q3 2015.
76% repaired — 506 of 667 reported
- Scrapped or exported
- 27
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.
What could happen
A sudden loss of power to the motor may increase the risk of a crash.
What gets fixed
Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014.
Timeline
- Vehicles builtJanuary 2013 to November 2013
- Recall reported to NHTSA18 December 2013
- Owners notified14 January 2014
- Latest repair reportQ3 2015 — 76% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 December 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Zero at 1-888-786-9376.
Official source
- Recalling manufacturer
- Zero Motorcycles Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.