Ricon Equipment Adaptive/Mobility

Ricon is recalling about 28,000 vehicles over a problem with the equipment adaptive/mobility. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Campaign
14E041000
Manufacturer
Ricon Corporation
Reported
16 July 2014
Vehicles
28,000
Built between
Not published
Models
6
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
16 September 2014
Repaired
65%
Unrepaired
9,882

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Ricon S2005
  • Ricon S2010
  • Ricon S5005
  • Ricon S5010
  • Ricon S5505
  • Ricon S5510

Repair progress

9,882 of 28,000 vehicles in this recall had still not been repaired as of Q4 2016.

65% repaired — 18,118 of 28,000 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ricon Corporation (Ricon) is recalling certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

What could happen

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What gets fixed

Ricon will notify owners, and dealers will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall is expected to begin during September 2014.

Timeline

  1. Recall reported to NHTSA16 July 2014
  2. Owners notified16 September 2014
  3. Latest repair reportQ4 2016 — 65% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 July 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ricon customer service at 1-800-322-2884.

Official source

Recalling manufacturer
Ricon Corporation
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand