- Vehicles
- 548
- Built between
- Not published
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 15 February 2014
- Repaired
- 45%
- Unrepaired
- 304
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2005-2012 Eldorado Axess
- 2006-2013 Eldorado E-Z Rider II
- 2013 Eldorado Passport
Repair progress
304 of 548 vehicles in this recall had still not been repaired as of Q1 2017.
45% repaired — 244 of 548 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
What could happen
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
What gets fixed
Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall began on February 15, 2014.
Timeline
- Recall reported to NHTSA4 February 2014
- Owners notified15 February 2014
- Latest repair reportQ1 2017 — 45% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 February 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.
Official source
- Manufacturer's recall number
- EQ-14-002
- Recalling manufacturer
- Eldorado National- California, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.