- Vehicles
- 94
- Built between
- Dec 2013 – Feb 2014
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 April 2014
- Repaired
- 99%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between December 2013 and February 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Zero DSBuilt January 2014 to February 2014
- 2014 Zero FXBuilt January 2014 to January 2014
- 2014 Zero SBuilt December 2013 to February 2014
- 2014 Zero SRBuilt December 2013 to February 2014
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q4 2015.
99% repaired — 93 of 94 reported
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.
What could happen
If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
What gets fixed
Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014.
Timeline
- Vehicles builtDecember 2013 to February 2014
- Recall reported to NHTSA12 March 2014
- Owners notified11 April 2014
- Latest repair reportQ4 2015 — 99% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 March 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
Official source
- Recalling manufacturer
- Zero Motorcycles Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.