Infiniti Air Bags: Frontal

Infiniti is recalling about 989,701 vehicles over a problem with the air bags. If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated.

Campaign
14V138000
Manufacturer
Nissan North America, Inc.
Reported
25 March 2014
Vehicles
989,701
Built between
Jan 2012 – Feb 2014
Models
8
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 April 2014
Repaired
87%
Unrepaired
130,888

Does this affect my vehicle?

This recall covers vehicles built between January 2012 and February 2014. If yours was built outside that window, it is not part of this recall.

  • 2013 Infiniti JX35Built January 2012 to February 2014
  • 2014 Infiniti Q50Built December 2012 to January 2014
  • 2014 Infiniti QX60Built January 2012 to February 2014
  • 2013-2014 Nissan AltimaBuilt March 2012 to February 2014
  • 2013-2014 Nissan LeafBuilt November 2012 to February 2014
  • 2013-2014 Nissan PathfinderBuilt June 2012 to February 2014
  • 2013-2014 Nissan SentraBuilt August 2012 to February 2014
  • 2013 Nissan redundant NV200Built February 2013 to December 2013

Repair progress

130,888 of 989,701 vehicles in this recall had still not been repaired as of Q3 2015.

87% repaired — 858,813 of 989,701 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.

What could happen

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

What gets fixed

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014.

Timeline

  1. Vehicles builtJanuary 2012 to February 2014
  2. Recall reported to NHTSA25 March 2014
  3. Owners notified14 April 2014
  4. Latest repair reportQ3 2015 — 87% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 25 March 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nissan at 1-800-647-7261.

Official source

Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand