- Vehicles
- 20,347
- Built between
- May 2014 – Jun 2014
- Models
- 3
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 15 September 2014
- Repaired
- 86%
- Unrepaired
- 2,737
Does this affect my vehicle?
This recall covers vehicles built between May 2014 and June 2014. If yours was built outside that window, it is not part of this recall.
- 2015 Chrysler 200Built May 2014 to June 2014
- 2014 Jeep CherokeeBuilt May 2014 to June 2014
- 2014 Ram 1500Built May 2014 to June 2014
Repair progress
2,737 of 20,323 vehicles in this recall had still not been repaired as of Q4 2015.
86% repaired — 17,509 of 20,323 reported
- Owners not reachable
- 77
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
What could happen
Damage to the tire or reduced braking increases the risk of a vehicle crash.
What gets fixed
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge.
Timeline
- Vehicles builtMay 2014 to June 2014
- Recall reported to NHTSA2 July 2014
- Owners notified15 September 2014
- Latest repair reportQ4 2015 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 July 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Official source
- Manufacturer's recall number
- P37
- Recalling manufacturer
- Chrysler Group LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.