Buick Visibility: Power Window Devices and Controls

Buick is recalling about 184,611 vehicles over a problem with the visibility. A short in the circuit board could lead to a fire, increasing the risk of personal injury.

Campaign
14V404000
Manufacturer
General Motors LLC
Reported
2 July 2014
Vehicles
184,611
Built between
Feb 2005 – May 2007
Models
7
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
3 October 2014
Repaired
66%
Unrepaired
59,638

Does this affect my vehicle?

This recall covers vehicles built between February 2005 and May 2007. If yours was built outside that window, it is not part of this recall.

  • 2006-2007 Buick RainierBuilt June 2005 to May 2007
  • 2006-2007 Chevrolet TrailblazerBuilt May 2005 to May 2007
  • 2006 Chevrolet Trailblazer EXTBuilt May 2005 to February 2006
  • 2006-2007 GMC EnvoyBuilt June 2005 to May 2007
  • 2006 GMC Envoy XLBuilt May 2005 to February 2006
  • 2006-2007 Isuzu AscenderBuilt July 2005 to May 2007
  • 2005-2007 Saab 9-7XBuilt February 2005 to May 2007

Repair progress

59,638 of 184,611 vehicles in this recall had still not been repaired as of Q1 2016.

66% repaired — 120,923 of 184,611 reported

Owners not reachable
673
Scrapped or exported
3,377

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.

What could happen

A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.

What gets fixed

GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available.

Timeline

  1. Vehicles builtFebruary 2005 to May 2007
  2. Recall reported to NHTSA2 July 2014
  3. Owners notified3 October 2014
  4. Latest repair reportQ1 2016 — 66% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 July 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.

Official source

Manufacturer's recall number
14309
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand