Ricon Equipment Adaptive/Mobility

Ricon is recalling about 4 vehicles over a problem with the equipment adaptive/mobility. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door.

Campaign
15E010000
Manufacturer
Gillig LLC
Reported
18 February 2015
Vehicles
4
Built between
Nov 2010 – Feb 2011
Models
1
Recall type
Equipment
Initiated by
NHTSA investigation
Owners notified
16 March 2015
Repaired
25%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between November 2010 and February 2011. If yours was built outside that window, it is not part of this recall.

  • Ricon S5510Built November 2010 to February 2011

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2016.

25% repaired — 1 of 4 reported

Owners not reachable
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Gillig LLC (Gillig) is recalling certain S5510 series wheelchair lifts sold as aftermarket accessory parts and manufactured by Ricon Corporation from November 30, 2010, to February 25, 2011. The platform side plate of the affected wheelchair lifts may crack.

What could happen

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

What gets fixed

Gillig will notify owners to contact Ricon and have supplemental platform support bumpers installed. Any platform that has already started cracking will be replaced, free of charge. The recall began on March 16, 2015.

Timeline

  1. Vehicles builtNovember 2010 to February 2011
  2. Recall reported to NHTSA18 February 2015
  3. Owners notified16 March 2015
  4. Latest repair reportQ2 2016 — 25% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 February 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Gillig customer service at 1-800-735-1500, or Ricon customer service at 1-800-322-2884.

Official source

Recalling manufacturer
Gillig LLC
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand