Infiniti Steering: Column

Infiniti is recalling about 16,973 vehicles over a problem with the steering. Extra play in the steering wheel or a loss of steering may increase the risk of a crash.

Campaign
15V054000
Manufacturer
Nissan North America, Inc.
Reported
2 February 2015
Vehicles
16,973
Built between
Mar 2007 – Apr 2008
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 March 2015
Repaired
62%
Unrepaired
6,483

Does this affect my vehicle?

This recall covers vehicles built between March 2007 and April 2008. If yours was built outside that window, it is not part of this recall.

  • 2008 Infiniti EX35Built June 2007 to April 2008
  • 2009 Infiniti FX35Built October 2007 to April 2008
  • 2009 Infiniti FX45Built October 2007 to April 2008
  • 2009 Nissan GT-RBuilt March 2007 to April 2008

Repair progress

6,483 of 16,973 vehicles in this recall had still not been repaired as of Q2 2016.

62% repaired — 10,490 of 16,973 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain model year 2008 Infiniti EX35 vehicles equipped with the power tilt/telescope option included in the premium package, manufactured June 29, 2007, to April 25, 2008, 2009 Infiniti FX35 and FX45 vehicles manufactured October 31, 2007, to April 16, 2008, and 2009 Nissan GT-R vehicles manufactured March 14, 2007, to April 25, 2008. The steering column outer tube may not be round, resulting in extra stress being applied to the upper steering bearing. This stress may cause the bearing retainer to fracture, creating extra play in the steering wheel or a possible loss of steering.

What could happen

Extra play in the steering wheel or a loss of steering may increase the risk of a crash.

What gets fixed

Nissan will notify owners, and dealers will replace the steering shaft on the Infiniti EX35, FX35, and FX45 vehicles, and will replace the steering column assembly on the Nissan GT-R vehicles, free of charge. The recall began on March 9, 2015.

Timeline

  1. Vehicles builtMarch 2007 to April 2008
  2. Recall reported to NHTSA2 February 2015
  3. Owners notified9 March 2015
  4. Latest repair reportQ2 2016 — 62% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 February 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Infiniti owners may contact customer service at 1-800-662-6200. Nissan owners may contact the GT-R hotline at 1-866-668-1487.

Official source

Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand