Thomas Structure: Door

Thomas is recalling about 103,038 vehicles over a problem with the structure. If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus.

Campaign
15V432000
Manufacturer
Daimler Trucks North America LLC
Reported
7 July 2015
Vehicles
103,038
Built between
Feb 2001 – May 2012
Models
10
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
24 December 2015
Repaired
40%
Unrepaired
61,179

Does this affect my vehicle?

This recall covers vehicles built between February 2001 and May 2012. If yours was built outside that window, it is not part of this recall.

  • 2001-2005 Thomas SAF-T-Liner Conventional
  • 2005-2013 Thomas Built Buses SAF-T-Liner C2Built February 2001 to May 2012
  • 2013 Thomas Built Buses SAF-T-Liner EFX
  • 2002-2004 Thomas Built Buses SAF-T-Liner ER
  • 2001-2008 Thomas Built Buses SAF-T-Liner FS65
  • 2003-2013 Thomas Built Buses SAF-T-Liner HDX
  • 2002-2013 Thomas Built Buses SAF-T-Liner MVP-EF
  • 2002-2003 Thomas Built Buses SAF-T-Liner MVP-ER
  • 2002-2003 Thomas Built Buses TL-960Built February 2001 to May 2012
  • 2002 Thomas Built Buses VistaBuilt February 2001 to May 2012

Repair progress

61,179 of 103,038 vehicles in this recall had still not been repaired as of Q1 2017.

40% repaired — 41,697 of 103,038 reported

Scrapped or exported
162

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.

What could happen

If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

What gets fixed

DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015.

Timeline

  1. Vehicles builtFebruary 2001 to May 2012
  2. Recall reported to NHTSA7 July 2015
  3. Owners notified24 December 2015
  4. Latest repair reportQ1 2017 — 40% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 July 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

Official source

Manufacturer's recall number
FL-685
Recalling manufacturer
Daimler Trucks North America LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand