Cargo Express Structure: Frame and Members

Cargo Express is recalling about 3,612 vehicles over a problem with the structure. If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash.

Campaign
15V498000
Manufacturer
LGS Industries Inc
Reported
6 August 2015
Vehicles
3,612
Built between
Nov 2014 – Jul 2015
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 September 2015
Repaired
6%
Unrepaired
2,861

Does this affect my vehicle?

This recall covers vehicles built between November 2014 and July 2015. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Cargo Express Cargo TrailerBuilt November 2014 to July 2015
  • 2015-2016 LOOK Cargo TrailerBuilt November 2014 to July 2015
  • 2015-2016 PACE Cargo TrailerBuilt November 2014 to July 2015

Repair progress

2,861 of 3,612 vehicles in this recall had still not been repaired as of Q4 2016.

6% repaired — 229 of 3,612 reported

Owners not reachable
522

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

LGS Industries Inc. (LGS) is recalling certain model year 2015-2016 Look trailers, models ST, Element, Vision, LXT, Element Puresport, Element Puresport Deckover, Vision Puresport, Vision Puresport Deckover , Element Motorcycle, and Vision Motorcycle, 2015-2016 Pace trailers, models Outback, Journey, Cargo Sport, PXT, Aerosport, Aerosport Deckover, Journey Motorcycle, and Legacy Motorcycle, and 2015-2016 Cargo Express cargo trailers, models EX, XL, PRO, CXT, XL Yukon, XL Yukon Deckover , Pro Sport, Pro Sport Deckover, XL Motorcycle, and Pro Motorcycle. The affected trailers have a gross vehicle weight rating (GVWR) of 5,000 pounds or less, and were manufactured November 4, 2014, to July 27, 2015. The Ram 2" A Frame Coupler used to secure the trailer to the tow vehicle may have been manufactured improperly, preventing the external latch from fully locking into place. If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash. LGS will notify owners, and dealers will inspect and repair the coupler, as necessary, free of charge. The recall is expected to begin September 30, 2015. Owners may contact LGS customer service at 1-877-475-5665.

What could happen

If the coupler's latch does not fully engage, the trailer may separate from the tow vehicle, increasing the risk of a vehicle crash.

What gets fixed

LGS will notify owners, and dealers will inspect and repair the coupler, as necessary, free of charge. The recall began on September 15, 2015.

Timeline

  1. Vehicles builtNovember 2014 to July 2015
  2. Recall reported to NHTSA6 August 2015
  3. Owners notified15 September 2015
  4. Latest repair reportQ4 2016 — 6% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 August 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact LGS customer service at 1-877-475-5665.

Official source

Recalling manufacturer
LGS Industries Inc
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand