- Vehicles
- 52
- Built between
- Apr 2015 – Jun 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 27 January 2016
- Repaired
- 88%
- Unrepaired
- 6
Does this affect my vehicle?
This recall covers vehicles built between April 2015 and June 2015. If yours was built outside that window, it is not part of this recall.
- 2015 Mercedes-Benz S550EBuilt April 2015 to June 2015
Repair progress
6 of 52 vehicles in this recall had still not been repaired as of Q2 2017.
88% repaired — 46 of 52 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
What could happen
If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
What gets fixed
MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016.
Timeline
- Vehicles builtApril 2015 to June 2015
- Recall reported to NHTSA24 November 2015
- Owners notified27 January 2016
- Latest repair reportQ2 2017 — 88% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 November 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Manufacturer's recall number
- 2015120002
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.