- Vehicles
- 296,004
- Built between
- Oct 2001 – Aug 2005
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 14 April 2017
- Repaired
- 40%
- Unrepaired
- 123,530
Does this affect my vehicle?
This recall covers vehicles built between October 2001 and August 2005. If yours was built outside that window, it is not part of this recall.
- 2003-2005 Ford Crown VictoriaBuilt October 2001 to August 2005
- 2003-2005 Mercury Grand MarquisBuilt October 2001 to August 2005
Repair progress
123,530 of 296,004 vehicles in this recall had still not been repaired as of Q3 2018.
40% repaired — 119,249 of 296,004 reported
- Owners not reachable
- 53,191
- Scrapped or exported
- 34
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
What could happen
A loss of headlights can reduce driver visibility and increase the risk of a crash.
What gets fixed
Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017.
Timeline
- Vehicles builtOctober 2001 to August 2005
- Recall reported to NHTSA22 December 2015
- Owners notified14 April 2017
- Latest repair reportQ3 2018 — 40% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 December 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
Official source
- Manufacturer's recall number
- 15S39
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.