- Vehicles
- 29,180
- Built between
- Apr 2009 – Aug 2016
- Models
- 3
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 19 May 2017
- Repaired
- 13%
- Unrepaired
- 11,701
Does this affect my vehicle?
This recall covers vehicles built between April 2009 and August 2016. If yours was built outside that window, it is not part of this recall.
- Carrier Transicold Starter 25-39316-01Built April 2009 to August 2016
- Performance Parts Group Starter 25-39316-01Built April 2009 to August 2016
- Thermo Engine Supply Starter R25-39316-00Built April 2009 to August 2016
Repair progress
11,701 of 29,180 vehicles in this recall had still not been repaired as of Q3 2018.
13% repaired — 3,689 of 29,180 reported
- Owners not reachable
- 13,790
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Carrier Corporation (Carrier) is recalling certain starters used for starting Carrier Transicold trailer refrigeration units. The starters, Carrier Transicold or Performance Parts Group part number 25-39316-01, or Thermo Engine Supply part number R-25-39316-00, were manufactured April 1, 2009, to August 18, 2016. These starter assemblies may come apart during the start cycle, and the pieces may strike someone that is in close proximity to the starter.
What could happen
Broken parts of the starter may strike someone in close proximity, increasing their risk of injury.
What gets fixed
Carrier will replace the alternate starter, free of charge. Carrier issued owners an interim notification on January 24, 2017. The recall began on May 19, 2017.
Timeline
- Vehicles builtApril 2009 to August 2016
- Recall reported to NHTSA1 December 2016
- Owners notified19 May 2017
- Latest repair reportQ3 2018 — 13% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 December 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Carrier customer service at 1-800-448-1661.
Official source
- Recalling manufacturer
- Carrier Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.