Carrier Transicold Equipment

Carrier Transicold is recalling about 1,945 vehicles over a problem with the equipment. An overheated DOC can melt the shell, cover, and surrounding parts, increasing the risk of a fire.

Campaign
24E012000
Manufacturer
Carrier Corporation
Reported
9 February 2024
Vehicles
1,945
Built between
Not published
Models
2
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
14 March 2024
Repaired
100%
Unrepaired
5

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Carrier Transicold RG Genset
  • Carrier Transicold UG Genset

Repair progress

5 of 1,945 vehicles in this recall had still not been repaired as of Q4 2025.

100% repaired — 1,937 of 1,945 reported

Scrapped or exported
3

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Carrier Corporation (Carrier) is recalling PowerLINE RG15 and UG15 series 24 CARB-compliant generator sets (Models 69RG15-120W-24, 69UG15-050S-24, 69UG15-068S-24, and 69UG15-080S-24). The Diesel Oxidation Catalyst (DOC) may overheat.

What could happen

An overheated DOC can melt the shell, cover, and surrounding parts, increasing the risk of a fire.

What gets fixed

Owners of vehicles that are equipped with these generator sets are advised not to operate these vehicles until root-cause investigation is complete. Dealers will install a safety circuit, free of charge. Owner notification letters were mailed March 13, 2024.

Parts involved

  • V2403-Cr-E4B-Ctd-3 (rg); V2403-Cr-E4B-Ctd-6 (ug)1J294-30000 (RG); 1J294-60000 (UG)Kubota 2.4L Compression Ignition Engine

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA9 February 2024
  2. Owners notified14 March 2024
  3. Latest repair reportQ4 2025 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 February 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Carrier Corporation customer service at 1-800-668-6283.

Official source

Recalling manufacturer
Carrier Corporation
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand