- Vehicles
- 863
- Built between
- Jan 2014 – Feb 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 April 2016
- Repaired
- 72%
- Unrepaired
- 241
Does this affect my vehicle?
This recall covers vehicles built between January 2014 and February 2016. If yours was built outside that window, it is not part of this recall.
- 2014-2016 Nova Bus LFSBuilt January 2014 to February 2016
- 2014-2016 Nova Bus LFS ArticBuilt January 2014 to February 2016
Repair progress
241 of 863 vehicles in this recall had still not been repaired as of Q4 2017.
72% repaired — 622 of 863 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nova Bus (Nova) is recalling certain model year 2014-2016 LFS and LFS Artic vehicles manufactured from January 1, 2014, through February 15, 2016. On the affected vehicles, the pin on the wiper idler arm may strip causing the windshield wipers to become inoperative.
What could happen
If the windshield wipers become inoperative, visibility will be decreased, increasing the risk of a crash.
What gets fixed
Nova will notify owners, and dealers will replace the wiper idler arm, free of charge. The recall began on April 21, 2016.
Timeline
- Vehicles builtJanuary 2014 to February 2016
- Recall reported to NHTSA4 March 2016
- Owners notified21 April 2016
- Latest repair reportQ4 2017 — 72% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 March 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR3601.
Official source
- Manufacturer's recall number
- CR3601 & CR3642
- Recalling manufacturer
- Nova Bus
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.