Chevrolet Air Bags: Occupant Classification

Chevrolet is recalling about 3,296,947 vehicles over a problem with the air bags. If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Campaign
16V244000
Manufacturer
Nissan North America, Inc.
Reported
26 April 2016
Vehicles
3,296,947
Built between
Nov 2011 – Apr 2016
Models
17
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
10 June 2016
Repaired
77%
Unrepaired
754,592

Does this affect my vehicle?

This recall covers vehicles built between November 2011 and April 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Chevrolet City ExpressBuilt September 2014 to March 2016
  • 2013 Infiniti JX35Built November 2011 to June 2013
  • 2014-2017 Infiniti Q50Built December 2012 to March 2016
  • 2014-2016 Infiniti Q50 HybridBuilt December 2012 to March 2016
  • 2014-2016 Infiniti QX60Built May 2013 to April 2016
  • 2014-2016 Infiniti QX60 HybridBuilt July 2013 to March 2016
  • 2013-2016 Nissan AltimaBuilt March 2012 to April 2016
  • 2013-2016 Nissan LeafBuilt November 2012 to March 2016
  • 2016-2017 Nissan MaximaBuilt February 2015 to April 2016
  • 2015-2016 Nissan MuranoBuilt August 2014 to April 2016
  • 2015-2016 Nissan Murano HybridBuilt August 2014 to January 2016
  • 2014-2016 Nissan NV200 TaxiBuilt May 2013 to April 2016
  • 2013-2016 Nissan PathfinderBuilt June 2012 to April 2016
  • 2014-2015 Nissan Pathfinder HybridBuilt July 2013 to June 2014
  • 2014-2017 Nissan RogueBuilt July 2013 to April 2016
  • 2013-2016 Nissan SentraBuilt June 2012 to April 2016
  • 2013-2016 Nissan redundant NV200Built August 2012 to April 2016

Repair progress

754,592 of 3,296,947 vehicles in this recall had still not been repaired as of Q3 2017.

77% repaired — 2,542,355 of 3,296,947 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

What could happen

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

What gets fixed

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available.

Timeline

  1. Vehicles builtNovember 2011 to April 2016
  2. Recall reported to NHTSA26 April 2016
  3. Owners notified10 June 2016
  4. Latest repair reportQ3 2017 — 77% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 April 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Official source

Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand