Infiniti Hybrid Propulsion System

Infiniti is recalling about 1,140 vehicles over a problem with the hybrid propulsion system. If the engine shuts off while driving, there is an increased risk of a crash.

Campaign
16V527000
Manufacturer
Nissan North America, Inc.
Reported
12 July 2016
Vehicles
1,140
Built between
Mar 2010 – Sep 2013
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 August 2016
Repaired
73%
Unrepaired
311

Does this affect my vehicle?

This recall covers vehicles built between March 2010 and September 2013. If yours was built outside that window, it is not part of this recall.

  • 2012-2013 Infiniti M35 HybridBuilt March 2010 to September 2013

Repair progress

311 of 1,140 vehicles in this recall had still not been repaired as of Q4 2017.

73% repaired — 829 of 1,140 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2013 Infiniti M35 Hybrid vehicles manufactured March 23, 2010, to September 9, 2013. A system overheat condition may cause the hybrid powertrain control module to shut off the engine.

What could happen

If the engine shuts off while driving, there is an increased risk of a crash.

What gets fixed

Nissan will notify owners, and dealers will reprogram the hybrid control module, automatic transmission control unit, and inverter software, free of charge. The recall began on August 15, 2016.

Timeline

  1. Vehicles builtMarch 2010 to September 2013
  2. Recall reported to NHTSA12 July 2016
  3. Owners notified15 August 2016
  4. Latest repair reportQ4 2017 — 73% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 July 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nissan customer service at 1-800-647-7261.

Official source

Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand