- Vehicles
- 51
- Built between
- Jan 2008 – Mar 2017
- Models
- 17
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 April 2017
- Repaired
- 86%
- Unrepaired
- 7
Does this affect my vehicle?
This recall covers vehicles built between January 2008 and March 2017. If yours was built outside that window, it is not part of this recall.
- 2008-2009 Mercedes-Benz C300Built January 2008 to August 2014
- 2009 Mercedes-Benz C350Built January 2008 to January 2017
- 2016 Mercedes-Benz AMG GT SBuilt January 2008 to March 2017
- 2013 Mercedes-Benz C250Built January 2008 to March 2017
- 2010-2016 Mercedes-Benz C300Built January 2008 to January 2017
- 2016 Mercedes-Benz CLA250Built January 2008 to January 2017
- 2012, 2014 Mercedes-Benz CLS550Built January 2008 to January 2017
- 2012-2016 Mercedes-Benz E350Built January 2008 to January 2017
- 2013 Mercedes-Benz G63Built January 2008 to January 2017
- 2016-2017 Mercedes-Benz GL450Built January 2008 to January 2017
- 2016 Mercedes-Benz GLC300Built January 2008 to January 2017
- 2016 Mercedes-Benz GLE300DBuilt January 2008 to January 2017
- 2014 Mercedes-Benz GLK350Built January 2008 to January 2017
- 2012-2014 Mercedes-Benz ML350Built January 2008 to January 2017
- 2015 Mercedes-Benz S550Built January 2008 to January 2017
- 2014 Mercedes-Benz SL550Built January 2008 to January 2017
- 2017 Mercedes-Benz SL63Built January 2008 to January 2017
Repair progress
7 of 51 vehicles in this recall had still not been repaired as of Q3 2018.
86% repaired — 44 of 51 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
What could happen
If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
What gets fixed
MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017.
Timeline
- Vehicles builtJanuary 2008 to March 2017
- Recall reported to NHTSA14 March 2017
- Owners notified21 April 2017
- Latest repair reportQ3 2018 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 March 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MBUSA customer service at 1-800-367-6372.
Official source
- Recalling manufacturer
- Mercedes-Benz USA, LLC.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.