- Vehicles
- 444
- Built between
- Jun 2012 – Apr 2017
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 June 2017
- Repaired
- 30%
- Unrepaired
- 309
Does this affect my vehicle?
This recall covers vehicles built between June 2012 and April 2017. If yours was built outside that window, it is not part of this recall.
- 2012-2017 Terex Aerial DevicesBuilt June 2012 to April 2017
- 2012-2017 Terex Digger DerrickBuilt June 2012 to April 2017
Repair progress
309 of 444 vehicles in this recall had still not been repaired as of Q3 2018.
30% repaired — 135 of 444 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Terex South Dakota (TSD) is recalling certain 2012-2017 Digger Derricks and Aerial Devices, models C4000, C5000, C6000, C7000, General, HR, OM, RM,RMX, SC, SCM, TC, TCX, TL, TM, and XT, built on Freightliner chassis with SmartPlex engine controls. The vehicles have a switch to monitor whether the hood is open or not. If the switch thinks that the hood is open, the vehicle software may disable the Aerial or Digger Derrick remote engine control functions.
What could happen
If the hood switch prevents the remote engine controls from shutting the vehicle engine down in the event of a hydraulic issue on the Aerial or Digger Derrick, it may increase the risk of an injury.
What gets fixed
TSD will notify owners, and dealers will reprogram the vehicles to only disable the engine start function if the switch indicates that the hood is open, free of charge. The recall began on June 28, 2017.
Timeline
- Vehicles builtJune 2012 to April 2017
- Recall reported to NHTSA15 May 2017
- Owners notified28 June 2017
- Latest repair reportQ3 2018 — 30% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 May 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact TSD Customer Service Department at 1-800-982-8975. TSD's number for this recall is SN659.
Official source
- Manufacturer's recall number
- SN659
- Recalling manufacturer
- Terex South Dakota, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.