Eldorado Suspension: Front

Eldorado is recalling about 41 vehicles over a problem with the suspension. A loose link rod can decrease steering ability, increasing the risk of a crash.

Campaign
17V557000
Manufacturer
Eldorado National- California, Inc.
Reported
7 September 2017
Vehicles
41
Built between
Aug 2015 – Dec 2015
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 November 2017
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between August 2015 and December 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Eldorado AxessBuilt August 2015 to December 2015

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q1 2018.

100% repaired — 41 of 41 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Eldorado National-California, Inc. (Eldorado National) is recalling certain 2015 35-foot and 40-foot Axess transit buses. The front suspension link rod clamps may not be properly torqued, allowing the link rod to loosen.

What could happen

A loose link rod can decrease steering ability, increasing the risk of a crash.

What gets fixed

Eldorado National will notify owners, and dealers will inspect the clamp for proper torque, installing new bolts as necessary, free of charge. The recall began on November 7, 2017.

Timeline

  1. Vehicles builtAugust 2015 to December 2015
  2. Recall reported to NHTSA7 September 2017
  3. Owners notified7 November 2017
  4. Latest repair reportQ1 2018 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 September 2017.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Eldorado National customer service at 1-909-591-9557.

Official source

Recalling manufacturer
Eldorado National- California, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand