- Vehicles
- 4,582
- Built between
- Oct 2016 – Sep 2017
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 November 2017
- Repaired
- 91%
- Unrepaired
- 383
Does this affect my vehicle?
This recall covers vehicles built between October 2016 and September 2017. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Tesla Model XBuilt October 2016 to September 2017
Repair progress
383 of 4,582 vehicles in this recall had still not been repaired as of Q1 2019.
91% repaired — 4,191 of 4,582 reported
- Owners not reachable
- 8
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."
What could happen
If the seat back moves forward in the event of a crash, it can increase the risk of injury.
What gets fixed
Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017.
Timeline
- Vehicles builtOctober 2016 to September 2017
- Recall reported to NHTSA12 October 2017
- Owners notified10 November 2017
- Latest repair reportQ1 2019 — 91% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 October 2017.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-17-13-004.
Official source
- Manufacturer's recall number
- SB-17-13-004
- Recalling manufacturer
- Tesla Motors, Inc.
- Safety standard
- FMVSS 207
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.