Jayco Visibility: Power Window Devices and Controls

Jayco is recalling about 170 vehicles over a problem with the visibility. High electrical resistance can increase the risk of a fire.

Campaign
18V564000
Manufacturer
Jayco, Inc.
Reported
27 August 2018
Vehicles
170
Built between
Feb 2015 – Nov 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
27 August 2018
Repaired
51%
Unrepaired
84

Does this affect my vehicle?

This recall covers vehicles built between February 2015 and November 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2017 Jayco RedhawkBuilt February 2015 to November 2016

Repair progress

84 of 170 vehicles in this recall had still not been repaired as of Q4 2019.

51% repaired — 86 of 170 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Jayco, Inc. (Jayco) is recalling certain 2015-2017 Jayco Redhawk motorhomes built on Chevrolet Van chassis. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

What could happen

High electrical resistance can increase the risk of a fire.

What gets fixed

GM will notify owners, and GM dealers will replace the driver side door window switch, free of charge. The recall began on August 27, 2018.

Timeline

  1. Vehicles builtFebruary 2015 to November 2016
  2. Recall reported to NHTSA27 August 2018
  3. Owners notified27 August 2018
  4. Latest repair reportQ4 2019 — 51% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 August 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Jayco customer service at 1-800-517-9137, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.

Official source

Recalling manufacturer
Jayco, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand