Mercedes-Benz Air Bags: Side/Window

Mercedes-Benz is recalling about 13 vehicles over a problem with the air bags. Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

Campaign
18V912000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
19 December 2018
Vehicles
13
Built between
Jun 2018 – Jul 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
12 April 2019
Repaired
92%
Unrepaired
1

Does this affect my vehicle?

This recall covers vehicles built between June 2018 and July 2018. If yours was built outside that window, it is not part of this recall.

  • 2018-2019 Mercedes-Benz GLA 250Built June 2018 to July 2018

Repair progress

1 of 13 vehicles in this recall had still not been repaired as of Q3 2020.

92% repaired — 12 of 13 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA250 and GLA250 4MATIC vehicles. The sunroof bonding may allow water to leak into the vehicle.

What could happen

Water leaking into the vehicle from around the sunroof may affect the electrical contacts of the window air bag, potentially causing the window air bag to not deploy as intended, increasing the risk of injury in the event of a crash.

What gets fixed

Mercedes has notified owners, and dealers will inspect the bonding of the panorama sliding sunroof and the electrical contacts of the window air bag on the affected vehicles, replacing the components as necessary, free of charge. The recall began April 12, 2019.

Timeline

  1. Vehicles builtJune 2018 to July 2018
  2. Recall reported to NHTSA19 December 2018
  3. Owners notified12 April 2019
  4. Latest repair reportQ3 2020 — 92% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mercedes customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030006.

Official source

Manufacturer's recall number
2019030006
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand