Lincoln Lane Departure: Steering Assist

Lincoln is recalling about 2,276 vehicles over a problem with the lane departure. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Campaign
19V031000
Manufacturer
Ford Motor Company
Reported
14 January 2019
Vehicles
2,276
Built between
Sep 2018 – Nov 2018
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
25 January 2019
Repaired
97%
Unrepaired
61

Does this affect my vehicle?

This recall covers vehicles built between September 2018 and November 2018. If yours was built outside that window, it is not part of this recall.

  • 2019 Lincoln NautilusBuilt September 2018 to November 2018

Repair progress

61 of 2,276 vehicles in this recall had still not been repaired as of Q2 2020.

97% repaired — 2,211 of 2,276 reported

Owners not reachable
4

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain 2019 Lincoln Nautilus vehicles. The Lane Center Assist system may not adequately detect if a driver has their hands off the steering wheel for a prolonged period of time.

What could happen

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

What gets fixed

Ford has notified owners, and dealers will update the Power Steering Control Module software, free of charge. The recall began on January 25, 2019.

Timeline

  1. Vehicles builtSeptember 2018 to November 2018
  2. Recall reported to NHTSA14 January 2019
  3. Owners notified25 January 2019
  4. Latest repair reportQ2 2020 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 January 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S02.

Official source

Manufacturer's recall number
19S02
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand