Mercedes-Benz Lane Departure: Steering Assist

Mercedes-Benz is recalling about 5,754 vehicles over a problem with the lane departure. If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

Campaign
18V908000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
19 December 2018
Vehicles
5,754
Built between
Feb 2018 – May 2018
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
13 May 2019
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between February 2018 and May 2018. If yours was built outside that window, it is not part of this recall.

  • 2018 Mercedes-Benz AMG S63Built February 2018 to May 2018
  • 2018 Mercedes-Benz S 450Built February 2018 to May 2018
  • 2018 Mercedes-Benz S560Built February 2018 to May 2018
  • 2018 Mercedes-Maybach S 560 4MATICBuilt February 2018 to May 2018

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2020.

100% repaired — 5,754 of 5,754 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 AMG S63 4MATIC coupe, AMG S63 4MATIC sedan, AMG S63 4MATIC Cabriolet, S450 4MATIC sedan, S560 4MATIC coupe, S560 4MATIC sedan, and Maybach S560 4MATIC vehicles. Due to an incorrect steering boot installation, the Active Steering Assist system may remain engaged despite the driver's hands not being on the steering wheel for a prolonged period of time.

What could happen

If the system remains active despite the driver not having their hands on the wheel, the driver's inattention may increase the risk of crash.

What gets fixed

MBUSA has notified owners, and dealers will inspect the vehicles and correct the steering boot installation, as necessary, free of charge. The recall began May 13, 2019.

Timeline

  1. Vehicles builtFebruary 2018 to May 2018
  2. Recall reported to NHTSA19 December 2018
  3. Owners notified13 May 2019
  4. Latest repair reportQ3 2020 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 December 2018.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mercedes Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019040025.

Official source

Manufacturer's recall number
2019040025
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand