Utilimaster Visibility: Rearview Mirrors/Devices

Utilimaster is recalling about 5,855 vehicles over a problem with the visibility. If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.

Campaign
19V104000
Manufacturer
Spartan Motors USA
Reported
18 February 2019
Vehicles
5,855
Built between
Oct 2017 – Feb 2019
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 March 2019
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between October 2017 and February 2019. If yours was built outside that window, it is not part of this recall.

  • 2018-2019 Utilimaster Truck BodyBuilt October 2017 to February 2019
  • 2018-2019 Utilimaster VelocityBuilt October 2017 to February 2019

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2020.

100% repaired — 5,855 of 5,855 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Spartan Motors USA (Spartan) is recalling certain 2018-2019 Fleet Services Truck Body and Velocity vehicles. The affected vehicles are equipped with ASA Electronics monitors for displaying the backup camera images, model number VOM74MMx. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

What could happen

If the monitor displays the image in reverse, the driver may unintentionally turn in the wrong direction, increasing the risk of crash.

What gets fixed

Spartan will notify owners, and dealers will install a relay harness with a capacitor, free of charge.

Timeline

  1. Vehicles builtOctober 2017 to February 2019
  2. Recall reported to NHTSA18 February 2019
  3. Owners notified29 March 2019
  4. Latest repair reportQ2 2020 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 February 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19002.

Official source

Manufacturer's recall number
19002
Recalling manufacturer
Spartan Motors USA
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand