Keystone Equipment: Carrier/Rack

Keystone is recalling about 239 vehicles over a problem with the equipment. If the spare tire carrier detaches, it may become a road hazard, increasing the risk of crash.

Campaign
19V106000
Manufacturer
Keystone RV Company
Reported
18 February 2019
Vehicles
239
Built between
Oct 2018 – Feb 2019
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 March 2019
Repaired
64%
Unrepaired
26

Does this affect my vehicle?

This recall covers vehicles built between October 2018 and February 2019. If yours was built outside that window, it is not part of this recall.

  • 2019 Keystone Bullet CrossfireBuilt October 2018 to February 2019

Repair progress

26 of 239 vehicles in this recall had still not been repaired as of Q2 2020.

64% repaired — 153 of 239 reported

Owners not reachable
1
Scrapped or exported
59

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2019 Keystone Bullet Crossfire recreational trailers equipped with a rear-wall mounted spare tire carrier. The spare tire carrier was improperly mounted, possibly resulting in the carrier detaching from the rear wall.

What could happen

If the spare tire carrier detaches, it may become a road hazard, increasing the risk of crash.

What gets fixed

Keystone has notified owners, and dealers will inspect the trailers and correctly install the tire carrier, as necessary, free of charge. The recall began on March 8, 2019.

Timeline

  1. Vehicles builtOctober 2018 to February 2019
  2. Recall reported to NHTSA18 February 2019
  3. Owners notified8 March 2019
  4. Latest repair reportQ2 2020 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 February 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-345.

Official source

Manufacturer's recall number
19-345
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand