KZRV Equipment: Carrier/Rack

Kzrv is recalling about 1,122 vehicles over a problem with the equipment. The rack and all items secured to it may detach from the trailer, becoming a road hazard and increasing the risk of a crash.

Campaign
19V794000
Manufacturer
KZRV, L.P.
Reported
5 November 2019
Vehicles
1,122
Built between
Oct 2018 – Sep 2019
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
16 December 2019
Repaired
37%
Unrepaired
708

Does this affect my vehicle?

This recall covers vehicles built between October 2018 and September 2019. If yours was built outside that window, it is not part of this recall.

  • 2019-2020 KZRV ConnectBuilt October 2018 to September 2019
  • 2019-2020 KZRV SportsmenBuilt October 2018 to September 2019

Repair progress

708 of 1,122 vehicles in this recall had still not been repaired as of Q1 2021.

37% repaired — 414 of 1,122 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

KZRV, L.P. (KZRV) is recalling certain 2019-2020 Connect and Sportsmen trailers equipped with an optional Rock Run flip up rear storage rack. The racks may detach from the trailer when loaded.

What could happen

The rack and all items secured to it may detach from the trailer, becoming a road hazard and increasing the risk of a crash.

What gets fixed

KZRV will notify owners, and dealers will inspect and replace the mounting brackets. If the existing rack is damaged, it will be replaced with a redesigned version, free of charge. The recall began December 16, 2019.

Timeline

  1. Vehicles builtOctober 2018 to September 2019
  2. Recall reported to NHTSA5 November 2019
  3. Owners notified16 December 2019
  4. Latest repair reportQ1 2021 — 37% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 November 2019.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact KZRV customer service at 1-800-768-4016, extension 154 or 153. KZRV's number for this recall is KZ-2019-02.

Official source

Manufacturer's recall number
KZ-2019-02
Recalling manufacturer
KZRV, L.P.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand