Mercedes-Benz Air Bags: Cushion

Mercedes-Benz is recalling about 1 vehicle over a problem with the air bags. A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.

Campaign
20V464000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
7 August 2020
Vehicles
1
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
31 August 2020
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2020 Mercedes-Benz GLE 450

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2022.

100% repaired — 1 of 1 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2020 GLE 450 vehicle. The windshield may not have been bonded correctly to the vehicle, possibly allowing it to separate from the vehicle and affect the full protective function of the passenger's frontal air bag in the event of a crash.

What could happen

A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.

What gets fixed

MBUSA will notify the owner, and a dealer will inspect the windshield bonding and repair it as necessary, free of charge. The recall began August 31, 2020.

Timeline

  1. Recall reported to NHTSA7 August 2020
  2. Owners notified31 August 2020
  3. Latest repair reportQ2 2022 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 August 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080014.

Official source

Manufacturer's recall number
2020080014
Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand