Zero Electrical System: Dc/Dc Converter

Zero is recalling about 64 vehicles over a problem with the electrical system. The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.

Campaign
20V640000
Manufacturer
Zero Motorcycles Inc.
Reported
15 October 2020
Vehicles
64
Built between
Not published
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
26 October 2020
Repaired
89%
Unrepaired
7

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Zero DS
  • 2021 Zero DSR
  • 2021 Zero FX
  • 2021 Zero FXS
  • 2021 Zero S
  • 2021 Zero SR

Repair progress

7 of 64 vehicles in this recall had still not been repaired as of Q4 2022.

89% repaired — 57 of 64 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once.

What could happen

The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash.

What gets fixed

Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020.

Parts involved

  • Dc-Dc Conv Borgwarner 622-11213 Rev B45-08288-01DC-DC CONV BORGWARNER 622-11213 REV B

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA15 October 2020
  2. Owners notified26 October 2020
  3. Latest repair reportQ4 2022 — 89% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 15 October 2020.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.

Official source

Manufacturer's recall number
SV-ZMC-021-019
Recalling manufacturer
Zero Motorcycles Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand