- Vehicles
- 710
- Built between
- Not published
- Models
- 8
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 18 January 2021
- Repaired
- 63%
- Unrepaired
- 264
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2019-2020 Newmar BAY Star
- 2021 Newmar BAY Star Sport
- 2020 Newmar Canyon Star
- 2020 Newmar Dutch Star
- 2020 Newmar Kountry Star
- 2020 Newmar Super Star
- 2019-2020 Newmar Ventana
- 2019 Newmar Ventana LE
Repair progress
264 of 710 vehicles in this recall had still not been repaired as of Q4 2022.
63% repaired — 446 of 710 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
What could happen
A gas leak can increase the risk of a fire.
What gets fixed
Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021.
Parts involved
- Dometic propane gas stoveModels---R1731 & R2131 & S31
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA20 November 2020
- Owners notified18 January 2021
- Latest repair reportQ4 2022 — 63% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 November 2020.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 20E 071.
Official source
- Manufacturer's recall number
- 20E 071
- Recalling manufacturer
- Newmar Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.