Infiniti Steering

Infiniti is recalling about 1,959 vehicles over a problem with the steering. A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

Campaign
21V419000
Manufacturer
Nissan North America, Inc.
Reported
2 June 2021
Vehicles
1,959
Built between
Not published
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
30 July 2021
Repaired
64%
Unrepaired
707

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2017 Infiniti QX30

Repair progress

707 of 1,959 vehicles in this recall had still not been repaired as of Q2 2023.

64% repaired — 1,252 of 1,959 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Nissan North America, Inc. (Nissan) is recalling certain 2017 Infiniti QX30 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.

What could happen

A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.

What gets fixed

Dealers will replace the lower steering shaft, free of charge. Owner notification letters were mailed on July 30, 2021.

Parts involved

  • Jy Assy-Strg Col, Lwr48080 HG00ASteering Shaft Assembly
  • Knee Airbag Bolt01125 HG01LBolt
  • Lower Shaft BoltN5010 5DA0BBolt

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA2 June 2021
  2. Owners notified30 July 2021
  3. Latest repair reportQ2 2023 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 June 2021.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PG1CF.

Official source

Manufacturer's recall number
PG1CF
Recalling manufacturer
Nissan North America, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand