- Vehicles
- 2,845
- Built between
- Not published
- Models
- 6
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 March 2023
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2019-2023 Entegra Launch
- 2019-2023 Entegra Launch LE
- 2019-2023 Entegra Qwest
- 2019-2023 Jayco Melbourne
- 2019-2023 Jayco Melbourne Prestige
- 2019-2023 Jayco Terrain
What the defect is
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
What could happen
Vehicle rollaway increases the risk of a crash.
What gets fixed
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023.
Parts involved
- Parameter Set for DSM(Direct Select Module) controError in software parameters specified by MBAG to supplierParameter Set for DSM(Direct Select Module) control unit
- Parameter Set for EIS (Electronic Ignition Switch)Error in software parameters specified by MBAG to supplierParameter Set for EIS (Electronic Ignition Switch) control unit
- Parameter Set for ESP(electronic stability controlError in software parameters specified by MBAG to supplierParameter Set for ESP (Electronic Stability Program) control unit
- Parameter Set for TCM (Transmission Control ModuleError in software parameters specified by MBAG to supplierParameter Set for TCM (Transmission Control Module) control unit
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA16 February 2023
- Owners notified8 March 2023
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 February 2023.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Official source
- Manufacturer's recall number
- MB 22V-796
- Recalling manufacturer
- Jayco, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.