- Vehicles
- 456
- Built between
- Not published
- Models
- 1
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 9 February 2024
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- Shepard Steering Gears
What the defect is
R.H. Sheppard Co., Inc. (R.H. Sheppard) is recalling certain steering gears. Please see the recall report for a complete list of all affected models and part numbers. The steering gear sector shaft may have been improperly heat-treated, which can cause the gear teeth to crack or fracture.
What could happen
A fractured steering gear shaft can cause a loss of steering control, increasing the risk of a crash.
What gets fixed
R.H. Sheppard will work with the vehicle manufacturers to replace the steering gears, free of charge. Affected vehicle manufacturers are expected to be notified in February 2024.
Parts involved
- Steering Gear Sector Shaftn/aComponent internal to steering gear that connects to steering gear output
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Recall reported to NHTSA9 February 2024
- Owners notified9 February 2024
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 February 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact R.H. Sheppard customer service at 1-717-637-3751.
Official source
- Recalling manufacturer
- R.H. Sheppard Co., Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.